Fees & Policies
Flexible Pricing
At Cherished Pathways, we recognize that every journey is unique, and so are your needs. Our team includes professionals with diverse qualifications, experience, and areas of expertise, including registered psychologists, counsellors, and coaches. As a result, fees vary depending on the professional you work with, the services offered, and the level of specialization required.
We are committed to offering fair and reasonable pricing while ensuring you can find support that aligns with your goals, preferences, and budget. Whether you are seeking mental health support, personal growth, relationship guidance, or professional and leadership coaching, we invite you to explore our services and connect with us to find the right fit for your journey.
Your journey matters. Let us help you find a pathway that works for you.
Cancellation Policy
A 24-hour cancellation policy is required. Late Cancellation between (23hours and 8 hours) is 50% of fees. A no-show session incurs 100% of the fees and is required before any future session.
Insurance Reimbursement
At Cherished Pathways Counselling Services, we want to help reduce your financial stress by supporting direct billing options and helping you access your insurance benefits. Here’s how you can check your insurance coverage and use our direct billing service via TELUS Health eClaims.
Step 1: Check If You’re Covered
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Call or log in to your insurance provider's online portal and ask:
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Do I have coverage for counselling under my Extended Health Benefits?
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Does my plan cover services provided by a Counselling Therapist (CT), Canadian Certified Counsellor (CCC) or a member of the Professional Association of Christian Counsellors and Psychotherapists (PACCP)?
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What is the yearly maximum coverage amount?
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Do I need a doctor’s referral to be reimbursed for counselling sessions?
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Am I eligible for direct billing through TELUS eClaims?
Step 2: Provide Insurance Details
If your plan is eligible for direct billing through TELUS eClaims, please bring the following to your first session:
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Your benefits card (with your plan/policy number)
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Date of birth (and that of the policyholder if different)
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Authorization, if your insurer requires it
We’ll submit the claim on your behalf, and you’ll only need to pay the difference (if any).
If Direct Billing is not available, you can still:
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Pay for your session up front.
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We will issue you a receipt with our license number and credentials.
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You submit it to your insurance provider for reimbursement.
Helpful Insurance Providers That Often Cover CT, CCC or PACCP Counsellors:
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Manulife
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Sun Life
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Green Shield Canada
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Canada Life
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Desjardins
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Equitable Life
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Blue Cross (various provinces)
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Claim Secure
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ETC
Each plan is unique—please confirm your personal coverage details directly.
Don't have Insurance? Use our Sliding Scale option.
We recognize that not everyone has insurance coverage or can afford therapy, so we provide a sliding fee scale. The fee is determined based on individual financial need.